Question 1

How do I place an order?

Accepted Answer

You can place an order by calling us at 781-354-5230 or emailing info@heartsdelightbakerys.com. We recommend ordering in advance to ensure availability.

Question 2

Do you offer delivery?

Accepted Answer

Yes, we offer delivery throughout Lexington, MA and the Greater Boston area. Delivery availability and fees may vary based on your location and order size. Please contact us to confirm delivery for your area.

Question 3

Can I pick up my order?

Accepted Answer

Yes, pickup is available at our Lexington, MA location. When you place your order, we will confirm your pickup time.

Question 4

How far in advance should I order?

Accepted Answer

For standard retail orders, we recommend at least 24–48 hours notice. For custom cakes and large orders, please give us at least 2–4 weeks notice. For weddings and large events, the earlier the better.

Question 5

Do you make custom cakes?

Accepted Answer

Absolutely! We specialize in custom cakes for weddings, birthdays, corporate events, and any special occasion. Fill out our custom order request form or contact us directly to discuss your vision.

Question 6

Do you offer wholesale pricing?

Accepted Answer

Yes, we supply restaurants, cafes, hotels, and food service businesses throughout the Greater Boston area. Please visit our Wholesale page or contact us to inquire about wholesale pricing and terms.

Question 7

What areas do you serve?

Accepted Answer

We are based in Lexington, MA and serve customers throughout the Greater Boston area. Contact us to confirm delivery availability for your specific location.

Question 8

Are your products made from scratch?

Accepted Answer

Yes. Every item we bake is made from scratch using quality ingredients. We take pride in our handcrafted approach and have done so since we opened in 2006.

Question 9

Do you accommodate dietary restrictions or allergies?

Accepted Answer

Please contact us directly to discuss any dietary needs or allergen concerns. We will do our best to accommodate your requirements and provide accurate ingredient information.

Question 10

How do I become a wholesale partner?

Accepted Answer

Visit our Wholesale page and fill out the inquiry form, or call us at 781-354-5230. Our team will review your inquiry and get back to you within 1–2 business days.

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